Last updated 27 October 2026
Kivara Wellness Co., Ltd., operator of Kivara Massage & Spa (“we”), respects your privacy and handles personal data in line with Thailand’s Personal Data Protection Act B.E. 2562 (PDPA).
What we collect
- Contact and booking details, such as your name, phone number, LINE account, and the treatment, date and time you book
- Pre-treatment information you share with us, such as focus areas and precautions, so we can serve you safely
- Website usage data, such as pages visited, buttons clicked, device type and cookies
How we use it
- To take and confirm bookings and provide our services
- To manage membership benefits, credit and points
- To improve our website and services
- To measure and show Kivara ads that are relevant to you
Cookies and advertising
This website uses Google Tag Manager and Google Ads, which use cookies to measure ad performance and to show Kivara ads to past visitors across Google’s network (remarketing). You can turn off personalised ads in Google Ad Settings, or delete and block cookies in your browser.
Sharing
We do not sell your personal data. We may use service providers that help us operate, such as Fresha online booking, LINE, payment providers and Google, sharing only what is necessary.
Retention
We keep data only as long as needed for the purposes above or as required by law, then delete or anonymise it.
Your rights
You may request access to, a copy of, correction or deletion of your data, object to its use, or withdraw consent. Contact us at kivarawellness@gmail.com, LINE @kivaramassage or 065-928-4263.
Changes
We may update this policy from time to time. The latest version will always be on this page.